AI Receptionist for Law Firms & Legal Practices - WhatsApp Consultation Booking
Conversify is an AI-powered front desk for law firms, solo attorneys, and legal practices that automates potential-client communication across WhatsApp, Instagram, and email. It qualifies cases by asking about practice area, urgency, and key facts; answers questions about services and consultation process from a configured knowledge base; books consultations directly into the attorney calendar; and follows up with leads who went quiet. The AI handles initial intake with appropriate discretion, escalates complex or urgent matters to an attorney immediately, It handles every incoming message in seconds, 24 hours a day. A full-time human receptionist costs €2,400/month; Conversify handles 80%+ of the same work for $29 to $199 per month.
Pain Points We Solve
Leads go cold overnight. A potential client messages about a case at 8 PM. By morning they called another firm. Conversify replies instantly, qualifies the case, and books the consultation.
Intake questions repeat endlessly. "What areas do you cover?" "Do you offer a free consultation?" Conversify answers instantly from your knowledge base and books the consultation in the same conversation.
Confidential inquiries need care. Legal matters are sensitive. Conversify handles initial intake with appropriate discretion and escalates complex or urgent cases to an attorney immediately.
No time to follow up. Attorneys are in court or client meetings. Conversify follows up with leads automatically, nudges them toward a consultation, and keeps the firm top of mind.
Features for Legal & Law Firms
Case qualification. AI asks practice area, urgency, jurisdiction, and key facts, scores the lead, and routes qualified cases to the right attorney. Time-wasters are filtered out.
Consultation booking. AI books consultations directly into your calendar, sends confirmations and reminders, and reschedules automatically when a slot opens up.
Intake Q&A. AI answers questions about practice areas, consultation fees, office hours, and what to bring to the first meeting, from your knowledge base.
Sensitive intake handling. AI handles initial intake with appropriate discretion, collects basic case facts, and escalates complex, urgent, or sensitive matters to an attorney immediately.
Automated follow-up. Smart Segments identify leads who went quiet. Conversify sends personalized WhatsApp follow-ups to re-engage them and move them toward a consultation.
Review and referral collection. After a matter closes, AI sends a WhatsApp message thanking the client and requesting a review or referral. Feedback is stored in the client profile.
Frequently Asked Questions
How does an AI receptionist work for a law firm?
An AI receptionist for a law firm connects to your WhatsApp Business number and Instagram account and handles all potential-client communication automatically. It qualifies cases by asking about practice area, urgency, and key facts; answers questions about your services and consultation process; books consultations directly into your calendar; sends reminders; and follows up with leads who went quiet. The AI learns your practice areas, consultation fees, and attorney assignments. While you are in court or client meetings, the AI handles every incoming message in seconds, 24 hours a day. A full-time human receptionist costs €2,400/month; Conversify handles 80%+ of the same work for $29 to $199/month.
Can Conversify handle sensitive legal intake?
Yes. The AI handles initial intake with appropriate discretion. It collects basic case facts - practice area, jurisdiction, urgency, and a brief description - and escalates complex, urgent, or sensitive matters to an attorney immediately. The AI does not provide legal advice or attempt to assess the merits of a case. Instead, it qualifies the lead, books the consultation, and reassures the potential client that an attorney will review their matter. The AI can avoid storing sensitive details in chat when your configuration requires it.
Does Conversify qualify legal leads?
Yes. When a potential client messages the firm, the AI asks about practice area, urgency, jurisdiction, and key facts. It scores the lead based on fit and readiness, routes qualified cases to the right attorney based on practice area, and books the consultation. Leads that are out of scope receive a polite redirect, and leads that are just browsing receive helpful information and a gentle nudge toward a consultation. This filters out time-wasters and ensures attorneys spend time on qualified cases. All qualification data is stored in the lead profile so attorneys have full context before the consultation.
How does Conversify follow up with legal leads?
Smart Segments identify leads who messaged the firm but did not book a consultation, or who booked but did not confirm. Conversify sends personalized WhatsApp follow-ups to re-engage them - a reminder of the consultation offer, a relevant practice-area resource, or a check-in - and moves them toward booking. Attorneys can review and approve follow-up messages before they are sent, or let the AI handle them automatically. This recovers leads that would otherwise go cold and ensures the firm captures every potential engagement.
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Last updated: 2026-08-31
A potential client messages at 8 PM - by morning they called another firm
Legal leads go to whoever replies first. Conversify replies in seconds, 24/7, qualifies the case, answers initial questions, and books the consultation before a competitor does.
The problems we solve for legal & law firms
Every legal & law firm faces these challenges. Conversify handles them automatically.
Leads go cold overnight
A potential client messages about a case at 8 PM. By morning they called another firm. Conversify replies instantly, qualifies the case, and books the consultation.
Intake questions repeat endlessly
"What areas do you cover?" "Do you offer a free consultation?" Conversify answers instantly from your knowledge base and books the consultation in the same conversation.
Confidential inquiries need care
Legal matters are sensitive. Conversify handles initial intake with appropriate discretion and escalates complex or urgent cases to an attorney immediately.
No time to follow up
Attorneys are in court or client meetings. Conversify follows up with leads automatically, nudges them toward a consultation, and keeps the firm top of mind.
Features built for legal & law firms
Conversify is not a generic chatbot. Every feature is designed for the specific needs of legal & law firms.
Case qualification
AI asks practice area, urgency, jurisdiction, and key facts, scores the lead, and routes qualified cases to the right attorney. Time-wasters are filtered out.
Consultation booking
AI books consultations directly into your calendar, sends confirmations and reminders, and reschedules automatically when a slot opens up.
Intake Q&A
AI answers questions about practice areas, consultation fees, office hours, and what to bring to the first meeting, from your knowledge base.
Sensitive intake handling
AI handles initial intake with appropriate discretion, collects basic case facts, and escalates complex, urgent, or sensitive matters to an attorney immediately.
Automated follow-up
Smart Segments identify leads who went quiet. Conversify sends personalized WhatsApp follow-ups to re-engage them and move them toward a consultation.
Review and referral collection
After a matter closes, AI sends a WhatsApp message thanking the client and requesting a review or referral. Feedback is stored in the client profile.
Frequently asked questions
Everything you need to know about using Conversify for legal & law firms.
How does an AI receptionist work for a law firm?
An AI receptionist for a law firm connects to your WhatsApp Business number and Instagram account and handles all potential-client communication automatically. It qualifies cases by asking about practice area, urgency, and key facts; answers questions about your services and consultation process; books consultations directly into your calendar; sends reminders; and follows up with leads who went quiet. The AI learns your practice areas, consultation fees, and attorney assignments. While you are in court or client meetings, the AI handles every incoming message in seconds, 24 hours a day. A full-time human receptionist costs €2,400/month; Conversify handles 80%+ of the same work for $29 to $199/month.
Can Conversify handle sensitive legal intake?
Yes. The AI handles initial intake with appropriate discretion. It collects basic case facts - practice area, jurisdiction, urgency, and a brief description - and escalates complex, urgent, or sensitive matters to an attorney immediately. The AI does not provide legal advice or attempt to assess the merits of a case. Instead, it qualifies the lead, books the consultation, and reassures the potential client that an attorney will review their matter. The AI can avoid storing sensitive details in chat when your configuration requires it.
Does Conversify qualify legal leads?
Yes. When a potential client messages the firm, the AI asks about practice area, urgency, jurisdiction, and key facts. It scores the lead based on fit and readiness, routes qualified cases to the right attorney based on practice area, and books the consultation. Leads that are out of scope receive a polite redirect, and leads that are just browsing receive helpful information and a gentle nudge toward a consultation. This filters out time-wasters and ensures attorneys spend time on qualified cases. All qualification data is stored in the lead profile so attorneys have full context before the consultation.
How does Conversify follow up with legal leads?
Smart Segments identify leads who messaged the firm but did not book a consultation, or who booked but did not confirm. Conversify sends personalized WhatsApp follow-ups to re-engage them - a reminder of the consultation offer, a relevant practice-area resource, or a check-in - and moves them toward booking. Attorneys can review and approve follow-up messages before they are sent, or let the AI handle them automatically. This recovers leads that would otherwise go cold and ensures the firm captures every potential engagement.
Ready to transform your legal & law firm?
Start your 14-day free trial. No credit card required. Your AI receptionist will be handling messages in under 5 minutes.
A full-time receptionist costs €2,400/month. Conversify handles 80%+ of the same work for less than €1/day.