AI Receptionist for Home Services & Trades - WhatsApp Job Booking 24/7
Conversify is an AI-powered front desk for home services and trades businesses - plumbers, electricians, HVAC, cleaners, landscapers, and general contractors - that automates customer communication across WhatsApp, Instagram, and email. It triages emergency call-outs, answers pricing questions from a configured knowledge base, books jobs directly into the technician calendar, sends reminders to reduce no-shows, and follows up for reviews after the job. The AI routes jobs to the right technician based on service area and specialty, sends rebooking reminders for recurring services, and handles every incoming message in seconds, 24 hours a day. A full-time human receptionist costs €2,400/month; Conversify handles 80%+ of the same work for $29 to $199 per month.
Pain Points We Solve
Emergencies go to voicemail. A homeowner with a leak calls three plumbers. The one who answers gets the job. Conversify replies instantly on WhatsApp, triages the emergency, and books the call-out.
Pricing questions delay booking. "How much for an electrician to fix a socket?" Conversify answers with your call-out fee and estimates from your knowledge base, then books the slot.
Calls lost while on a job. Tradespeople cannot answer the phone while under a sink. Conversify handles every WhatsApp and Instagram message while you work, so no job is lost.
No-shows and forgotten appointments. Customers forget the booking window. Conversify sends WhatsApp reminders, confirms attendance, and reschedules no-shows without you chasing them.
Features for Home Services & Trades
Emergency triage. AI recognizes urgent issues (leaks, no heat, electrical faults) and prioritizes them, booking the first available slot and alerting you immediately.
Job quoting. AI answers pricing questions from your knowledge base - call-out fees, hourly rates, common job estimates - and books the appointment in the same conversation.
Appointment scheduling. AI books jobs into your calendar, sends confirmations and reminders, and reschedules automatically when a slot opens up. Two-way Google Calendar sync prevents conflicts.
Service area routing. AI knows each technician's area and availability. Jobs are routed to the right technician based on location and service type.
Review and follow-up. After the job, AI sends a WhatsApp message thanking the customer and requesting a review. Feedback is stored in the customer profile for future jobs.
Rebooking reminders. Smart Segments identify customers due for recurring service (boiler service, pest control, HVAC maintenance). Conversify sends personalized WhatsApp reminders and books the next visit.
Frequently Asked Questions
How does an AI receptionist work for a home services business?
An AI receptionist for a home services or trades business connects to your WhatsApp Business number and Instagram account and handles all customer communication automatically. It answers pricing and service questions, triages emergencies, books jobs directly into your calendar, sends reminders to reduce no-shows, and follows up for reviews after the job. The AI learns your services, pricing, service areas, and technician schedules. While you are on a job and cannot answer the phone, the AI handles every incoming message in seconds, 24 hours a day. A full-time human receptionist costs €2,400/month; Conversify handles 80%+ of the same work for $29 to $199/month.
Can Conversify handle emergency call-outs?
Yes. The AI recognizes urgent issues from the customer's message - a burst pipe, no heating, an electrical fault, a gas smell - and prioritizes them. It books the first available slot, alerts you immediately, and reassures the customer that help is on the way. For true emergencies the AI can also provide safety guidance (shut off the water, turn off the breaker) from your knowledge base. Non-urgent inquiries are booked into the next regular slot. This ensures emergencies are captured instantly while routine jobs are handled efficiently.
Does Conversify answer pricing questions for trades?
Yes. You add your call-out fees, hourly rates, common job estimates, and service policies to Conversify's knowledge base. When a customer asks "How much for an electrician to replace a socket?" or "What is your call-out fee?", the AI answers instantly and books the appointment. For jobs that need an on-site quote, the AI books the visit and explains that a final quote is given on site. This eliminates the back-and-forth phone calls that typically delay booking and reduces no-shows caused by pricing uncertainty.
Can Conversify route jobs to the right technician?
Yes. You configure each technician's service area, specialties, and availability in the knowledge base. When a customer books a job, the AI routes it to the right technician based on location and service type, and books it into their calendar. If a technician is fully booked, the AI offers the next available slot or routes to another qualified technician. This is especially useful for multi-technician businesses that want to balance workload and minimize travel time between jobs.
View pricing plans | Conversify home | All industries | About Conversify
Last updated: 2026-08-31
A burst pipe at 9 PM - your customer called the next ad
Emergency home service leads go to whoever picks up first. Conversify replies in seconds, 24/7, triages emergencies, quotes the job, and books the appointment before a competitor does.
The problems we solve for home services & trades
Every home services & trade faces these challenges. Conversify handles them automatically.
Emergencies go to voicemail
A homeowner with a leak calls three plumbers. The one who answers gets the job. Conversify replies instantly on WhatsApp, triages the emergency, and books the call-out.
Pricing questions delay booking
"How much for an electrician to fix a socket?" Conversify answers with your call-out fee and estimates from your knowledge base, then books the slot.
Calls lost while on a job
Tradespeople cannot answer the phone while under a sink. Conversify handles every WhatsApp and Instagram message while you work, so no job is lost.
No-shows and forgotten appointments
Customers forget the booking window. Conversify sends WhatsApp reminders, confirms attendance, and reschedules no-shows without you chasing them.
Features built for home services & trades
Conversify is not a generic chatbot. Every feature is designed for the specific needs of home services & trades.
Emergency triage
AI recognizes urgent issues (leaks, no heat, electrical faults) and prioritizes them, booking the first available slot and alerting you immediately.
Job quoting
AI answers pricing questions from your knowledge base - call-out fees, hourly rates, common job estimates - and books the appointment in the same conversation.
Appointment scheduling
AI books jobs into your calendar, sends confirmations and reminders, and reschedules automatically when a slot opens up. Two-way Google Calendar sync prevents conflicts.
Service area routing
AI knows each technician's area and availability. Jobs are routed to the right technician based on location and service type.
Review and follow-up
After the job, AI sends a WhatsApp message thanking the customer and requesting a review. Feedback is stored in the customer profile for future jobs.
Rebooking reminders
Smart Segments identify customers due for recurring service (boiler service, pest control, HVAC maintenance). Conversify sends personalized WhatsApp reminders and books the next visit.
Frequently asked questions
Everything you need to know about using Conversify for home services & trades.
How does an AI receptionist work for a home services business?
An AI receptionist for a home services or trades business connects to your WhatsApp Business number and Instagram account and handles all customer communication automatically. It answers pricing and service questions, triages emergencies, books jobs directly into your calendar, sends reminders to reduce no-shows, and follows up for reviews after the job. The AI learns your services, pricing, service areas, and technician schedules. While you are on a job and cannot answer the phone, the AI handles every incoming message in seconds, 24 hours a day. A full-time human receptionist costs €2,400/month; Conversify handles 80%+ of the same work for $29 to $199/month.
Can Conversify handle emergency call-outs?
Yes. The AI recognizes urgent issues from the customer's message - a burst pipe, no heating, an electrical fault, a gas smell - and prioritizes them. It books the first available slot, alerts you immediately, and reassures the customer that help is on the way. For true emergencies the AI can also provide safety guidance (shut off the water, turn off the breaker) from your knowledge base. Non-urgent inquiries are booked into the next regular slot. This ensures emergencies are captured instantly while routine jobs are handled efficiently.
Does Conversify answer pricing questions for trades?
Yes. You add your call-out fees, hourly rates, common job estimates, and service policies to Conversify's knowledge base. When a customer asks "How much for an electrician to replace a socket?" or "What is your call-out fee?", the AI answers instantly and books the appointment. For jobs that need an on-site quote, the AI books the visit and explains that a final quote is given on site. This eliminates the back-and-forth phone calls that typically delay booking and reduces no-shows caused by pricing uncertainty.
Can Conversify route jobs to the right technician?
Yes. You configure each technician's service area, specialties, and availability in the knowledge base. When a customer books a job, the AI routes it to the right technician based on location and service type, and books it into their calendar. If a technician is fully booked, the AI offers the next available slot or routes to another qualified technician. This is especially useful for multi-technician businesses that want to balance workload and minimize travel time between jobs.
Ready to transform your home services & trade?
Start your 14-day free trial. No credit card required. Your AI receptionist will be handling messages in under 5 minutes.
A full-time receptionist costs €2,400/month. Conversify handles 80%+ of the same work for less than €1/day.