Conversify - The AI Front Desk for Small Service Businesses

Last updated: 2026-09-03

Conversify is an AI-powered front desk for small service businesses - salons, real estate agencies, home services, gyms, tutors, law firms, and clinics - that automates customer communication across WhatsApp, Instagram, email, and web chat. It replies to customer inquiries in seconds, 24 hours a day, 7 days a week, booking appointments, qualifying leads, sharing product recommendations, and closing sales in chat. Unlike a human receptionist who costs €2,400/month and works 40 hours, Conversify handles up to 80% of routine conversations for less than $1/day. The AI remembers every customer across all channels, learns your business's tone and services, and proactively surfaces revenue opportunities and follow-up reminders. A full-time receptionist costs €2,400/month. Conversify handles up to 80% of their work for $29–$199/month. Start with a 14-day free trial.

Core Features

Conversify brings every customer conversation into one place and lets AI handle the repetitive work. Each feature below is included based on your plan, and all plans share the same unified inbox foundation.

• Unified inbox across WhatsApp, Instagram, email, and web chat - every channel in one view, so no message is missed regardless of where the customer writes.
• AI-powered responses with memory and custom instructions - the assistant remembers each customer's history across channels and follows your business's tone and rules.
• Knowledge base for business-specific information - load your services, pricing, policies, and FAQs so the AI answers from your real business data instead of guessing.
• Appointment booking with Google Calendar sync - the AI checks real availability and books directly in chat, with confirmations and automatic reminder messages.
• Product catalog selling with built-in POS - the AI recommends products from your catalog and closes sales in chat with payment links.
• Signed document templates - upload pre-signed forms and the AI auto-fills them with customer data so agreements are ready to sign in one tap.
• Contact profiles and linked contacts - every phone number, email, and social handle connects to one customer record with full conversation history.
• Business analytics and team collaboration - see response times, bookings, and revenue from chat, and let unlimited team members work the same inbox on every plan.

Pricing - Less Than $1/Day

A full-time receptionist costs €2,400/month and works 40 hours per week. Conversify handles much of the same work - answering inquiries, booking appointments, qualifying leads, and selling your products in chat - for a fraction of that cost, and it works 24/7 including nights, weekends, and holidays when a human receptionist would be off the clock. All plans include unlimited user seats (competitors charge $12–39 per extra user). No per-message fees, no contact limits, no overage charges - you pay a flat monthly rate based on your message volume tier, and you can upgrade or downgrade at any time without losing your conversation history or AI training data.

Starter - $29/month (less than $1/day)

Starter is the entry plan for a single-location business getting started with an AI front desk. It includes 1 WhatsApp number, 5,000 messages per month, advanced AI with memory, contact profiles, custom instructions, and a knowledge base, plus email support. For most solo operators and small studios this covers every routine customer conversation. Try it free for 14 days with no credit card required.

Growth - $89/month

Growth is the most popular plan for established businesses that need more channels and automation. It includes 2 WhatsApp numbers (up to 5), 20,000 messages per month, signed document templates, proactive engagement, product catalog selling, prepaid appointment packages, feedback summaries, and priority support. Businesses use Growth when WhatsApp volume grows past a single number and they want the AI to actively follow up with customers, not just answer inbound messages.

Pro - $199/month

Pro adds team-scale controls and deeper integrations. It includes 5 WhatsApp numbers (up to 20), 50,000 messages per month, safety escalation and smart handoff, a business insights dashboard, waitlist management, API access, and dedicated support. Pro suits multi-location businesses and teams where several staff share the inbox and managers need visibility into response times, bookings, and revenue generated from chat.

Business - $999/month

Business is the enterprise tier. It includes unlimited WhatsApp numbers, 100,000 messages per month, custom AI training, white-label branding, an SLA guarantee, and onboarding with team training. Business is built for franchises and multi-branch operators that want the AI trained deeply on their own service data and their brand identity carried across every customer touchpoint.

Target Customers

Conversify is built for small service businesses that depend on fast customer replies, from solo operators to growing teams.

• Salons and beauty studios - the AI quotes services, books stylists, and sends appointment reminders, so front-desk staff are free during busy hours.
• Real estate agencies - the AI qualifies property inquiries, books viewings, and follows up with leads over WhatsApp, the channel most buyers already use.
• Home services and trades - plumbers, electricians, and cleaners capture job requests and schedule visits while they are out on jobs instead of missing calls.
• Gyms and fitness studios - the AI answers membership questions, books trial sessions, and recovers lapsed members with proactive reminder messages.
• Tutors and education providers - parents book trial lessons and the AI confirms schedules, collects details, and answers course questions in chat.
• Law firms - the AI handles intake questions, books consultations, and documents every inquiry, while staff keep full control of client communication.
• Clinics and practitioners - the AI books and reschedules appointments, sends confirmations, and answers routine questions so reception stays available for walk-ins.
• Stores and retail - the AI checks stock, recommends products, and completes sales in chat with payment links and the built-in POS.

Why Conversify - The Specialist Advantage

Conversify is not a generic chatbot or a broad CRM. It is purpose-built for small service businesses that live on WhatsApp. It is the only platform with AI memory and a knowledge base at this price point. It is the only one with a built-in POS and product catalog selling in chat. Unlimited user seats on all plans - competitors charge $12–39 per extra user. Transparent message-based pricing - no contact limits or overage fees. We do one thing brilliantly: the AI front desk for small service businesses.

What Experts Say About AI Receptionists

"Through rigorous evaluation, we demonstrate that GEO can boost visibility by up to 40% in generative engine responses."

Pranjal Aggarwal and Vishvak Murahari, Lead Authors of the GEO: Generative Engine Optimization study (Princeton University and IIT Delhi)

"Not every business, especially small businesses, has the ability to hire these large AI teams, and so now we're building business AIs for these small businesses."

Clara Shih, Head of Business AI at Meta

"Small business owners spend their days being their own receptionist. The whole point of Conversify is to give them that time back: the AI answers, books and sells on WhatsApp so the owner can do the work they actually built the business for."

David Friedman, Founder of Conversify

Frequently Asked Questions

What is Conversify?

Conversify is an AI-powered front desk for small service businesses - salons, real estate agencies, home services, gyms, tutors, law firms, and clinics. It unifies WhatsApp, Instagram, email, and web chat into a single inbox and automates first response, appointment booking, and product selling in chat. The AI remembers every customer across all channels, learns your business's services and tone, and replies in seconds, 24/7. It also sells your products in chat with payment links and a built-in POS. Unlike generic chatbots, Conversify is purpose-built for small service businesses, with an AI Insights Engine that analyzes business data daily and proactively suggests actions. A full-time receptionist costs €2,400/month; Conversify handles up to 80% of the same work for $29–$199/month.

How much does Conversify cost?

Conversify offers four plans: Starter at $29/month (5,000 messages), Growth at $89/month (20,000 messages), Pro at $199/month (50,000 messages), and Business at $999/month (100,000 messages). All plans include unlimited user seats, AI with memory, and a knowledge base. There are no per-message fees, no contact limits, and no overage charges. The Starter plan costs less than $1/day. For context, a full-time human receptionist costs €2,400/month and works 40 hours per week; Conversify handles up to 80% of routine conversations 24/7. A 14-day free trial of the Starter plan is available with no credit card required. Add-ons include Custom Branding ($49/mo) and Email Channel ($19/mo).

Does Conversify work with WhatsApp?

Yes, Conversify connects to your WhatsApp Business Account through the Meta WhatsApp Business API. It is an approved Meta Tech Provider, which means it meets Meta's requirements for handling WhatsApp Business conversations at scale. Conversify handles customer conversations with AI-powered responses that learn your business's tone and services. It can book appointments directly in chat, recommend products from your catalog, send payment links, and escalate to human staff when needed. The AI remembers every customer across all channels, so returning customers get personalized responses. WhatsApp is the dominant communication channel in Spain and many European markets, making it critical for small businesses to respond quickly on it.

Is Conversify GDPR compliant?

Yes. Conversify is GDPR compliant, hosts data in the EU, and supports data subject request handling through an integrated GDPR portal. Data is encrypted in transit and at rest. The AI is trained to handle sensitive conversations with appropriate care and can escalate urgent cases to human staff. The same engine serves salons, real estate, home services, gyms, tutors, clinics, and law firms alike.

Does Conversify offer a free trial?

Yes, Conversify offers a 14-day free trial of the Starter plan with no credit card required. You get full access to AI-powered responses with memory, unified inbox across WhatsApp and Instagram, contact profiles, custom instructions, knowledge base, and all Starter features. The trial starts at signup, so you can see the AI handling real conversations immediately. If you decide to continue, add a payment method before day 14 and you are billed $29/mo for the Starter plan. If you choose not to continue, your WhatsApp number is simply disconnected - no charges, no lock-in. Most businesses see the value within the first few days of the trial.

What makes Conversify different from other WhatsApp tools?

Conversify is the only platform with AI memory and a knowledge base at this price point. It is the only one with signed document templates that auto-fill with customer data, a built-in POS, and product catalog selling in chat. It is the only one with an AI Insights Engine that analyzes business data daily and proactively suggests actions via WhatsApp. It is the only one with Smart Segments for behavior-based audience targeting. Unlike competitors that charge $12–39 per extra user, Conversify includes unlimited user seats on all plans. Unlike generic chatbots, it is purpose-built for small service businesses and learns your business's specific services, pricing, and tone. It is an approved Meta Tech Provider, not a reseller.

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Last updated: 2026-09-03