by Conversify
Replya
Customers ask before they buy. Is this in stock? How much is shipping? Does this come in black? Replya answers from your real catalog on WhatsApp and your storefront, sends product photos when asked, and hands the customer a checkout link when they are ready. It works at 9am and at 2am, in the language the customer writes in.
14-day free trial. Billed through Shopify, cancel anytime.
The sale usually lives in the questions
A customer who writes "how much is this?" is not looking for a support ticket. They are one good answer away from buying. Most stores lose that sale not because nobody replies, but because the reply comes six hours later, after they bought somewhere else, or because the reply is a canned "please email support".
Replya reads the question, checks your actual catalog and policies, and answers like your best salesperson would. It sends photos of the product when asked. It assembles the cart and sends the link. The customer pays on your Shopify checkout, so your analytics, order flow, and fulfillment stay exactly as they are.
And when a conversation really does need a human, say a wholesale inquiry or an angry customer, Replya hands it to your team with the whole context instead of pretending.
How it works
- 1
Install from Shopify. One click on your store admin. Replya asks for permission to read your catalog and connect to your WhatsApp Business number.
- 2
It learns your store. Products, prices, variants, shipping rates, and return policies. No manual training, no spreadsheets to upload.
- 3
It starts selling. Customers get answers in seconds on WhatsApp and on your storefront, and you watch the conversations from your dashboard, jumping in whenever you want.
Plans
Starter
Answer and sell
$29/mo
14-day free trial
- ✓AI answers product, price, shipping, and returns questions
- ✓WhatsApp plus a storefront web chat widget
- ✓Product photos sent when customers ask to see items
- ✓Checkout links so customers pay on your Shopify checkout
- ✓Works from your live catalog, always up to date
Growth
Recover the sale
$89/mo
14-day free trial
- ✓Everything in Starter
- ✓Abandoned cart recovery sends on WhatsApp
- ✓Live cart awareness: it knows what the customer already added
- ✓Customer language matching, replies in the buyer language
Pro
Automate the whole order
$199/mo
14-day free trial
- ✓Everything in Growth
- ✓Failed payment recovery
- ✓Order event automation across the customer journey
- ✓Priority support
All plans bill through Shopify and can be cancelled anytime from your store admin.
Questions
What does Replya do?
It is an AI sales assistant for Shopify stores. It answers product, price, shipping, and returns questions on WhatsApp and your storefront chat, from your real catalog rather than generic answers. When the customer is ready, it sends a checkout link so they pay on your own Shopify checkout.
How does Replya know about my products?
It connects to your Shopify store and reads your catalog, prices, and policies. Change a price and Replya works from the new one. If a customer asks about something you do not sell, it says so and offers the catalog instead of guessing.
Do I need a new WhatsApp number?
No. It connects through the WhatsApp Business API and can use the number your customers already write to. Setup happens during installation and takes a few minutes.
Does it also work on my storefront?
Yes. Every plan includes a web chat widget for your storefront, with the same catalog knowledge and checkout links.
How much does it cost?
Starter $29/mo, Growth $89/mo, Pro $199/mo. Billed through Shopify, 14-day free trial, cancel anytime from your Shopify admin.
What happens when it does not know the answer?
It never invents facts about your store. When a conversation needs a person, it brings someone from your team in with full context, so the customer never repeats themselves.
Every unanswered question is a sale somewhere else
Install Replya in a couple of minutes and let it answer the next one.