Conversify

CSAT Surveys - Automated Customer Satisfaction

Automatic satisfaction surveys after conversations and appointments. See what customers think while it still matters, and catch unhappy clients before they churn.

Key benefits

Feedback while it still matters

CSAT surveys go out automatically after a conversation or completed job, right in WhatsApp where the customer already is - no app install, no email to ignore. Scores come back in minutes.

An unhappy rating is flagged immediately, so you can reach out the same day and turn a bad experience into a saved customer instead of a silent one-star review.

Trends you can act on

Individual scores feed a dashboard of rating trends: which services satisfy, which staff moments shine, and where scores dip. Over time it shows what quality looks like in your business.

Because the AI is already in the conversation loop, happy customers can be nudged toward rebooking - feedback becomes the start of the next booking, not the end of the last one.

View pricing plans or see all features.

CSAT Surveys - Automated Customer Satisfaction

Automatic satisfaction surveys after conversations and appointments. See what customers think while it still matters, and catch unhappy clients before they churn.

Key benefits

Feedback while it still matters

CSAT surveys go out automatically after a conversation or completed job, right in WhatsApp where the customer already is - no app install, no email to ignore. Scores come back in minutes.

An unhappy rating is flagged immediately, so you can reach out the same day and turn a bad experience into a saved customer instead of a silent one-star review.

Trends you can act on

Individual scores feed a dashboard of rating trends: which services satisfy, which staff moments shine, and where scores dip. Over time it shows what quality looks like in your business.

Because the AI is already in the conversation loop, happy customers can be nudged toward rebooking - feedback becomes the start of the next booking, not the end of the last one.

Ready to automate your customer communication?

View pricing - from $29/mo
    CSAT Surveys - Automated Customer Satisfaction | Conversify